A Night of Disaster Recovery

Murphy's Law states, "Anything that can go wrong, will go wrong." That's very true in technical communication; plans don't go according to what a writer envisions, new obstacles come up that impede progress in an Agile sprint, and software breaks, inhibiting usability testing. However, there is a way out, developing strategies to deal with these disasters.

On April 20th, STC New England president Nancy Alison presented her strategies for dealing with technical communication disasters. Her 32 years as a technical writer has given her many experiences and she built up her skills so that she knows what to do when disaster strikes in a technical communication project. I filed a report for the STC New England News website, which can be read here.