Articulating Technical Communicators’ Value to Employers

This is the academic progression paper I submitted to the Society for Technical Communication as part of their Summit 2014 in Phoenix, Arizona. I focused on four principles both novice and technical communicators can use to prove how valuable they are to their employers. I combined the four principles from Robert Reich’s 1991 book The Work of Nations with aspects of iFixit.com to prove them in action. This paper gave way to a roundtable presentation I gave at the summit on May 20, 2014. This paper gives technical communicators a case study of how iFixit uses the four principles to show how it is an advocate for users and individuals can use the strategies to prove themselves as a valuable asset to their employers.

I used Microsoft Word to compose this document, according to the STC's guidelines.