You are here


Canary Systems 2015 User's Guides

Below are the links to user’s guides I wrote for Canary Systems, Inc. for their 2015 release. Because I am bound by a confidentiality agreement, I cannot provide physical copies directly to others without written consent from the company. However, you can download the guides I created using the links below.

Graduate Thesis Portfolio Proposal: "Technical Communicators as Wordsmiths of Tools"

This is my graduate thesis portfolio proposal, written in 2014 for the University of Massachusetts Dartmouth. I consulted many professional journals, including Technical Communication Quarterly, The Journal of Business and Technical Communication, IEEE's Transactions on Professional Communication. In addition, I consulted my graduate, undergraduate, and teaching textbooks in technical communication.

Not So Fast: Why The Pioneer Spacecraft Lost the Race to Voyager 1 in Leaving the Solar System

In late 2013, I wrote this short (293-word) article about the spacecraft Voyager 1 becoming the first man-made object to leave our Solar System. The This piece places the accomplishment in the context of Voyager winning a race against its predecessors, Pioneer 10 and Pioneer 11. I consulted the Jet Propulsion Laboratory's 2012 study on an effect called "The Pioneer Anomaly," which explained what forces were acting on the Pioneer probes as they traveled deeper into space.

English Clearinghouse Prototype Website Final Usability Report

I wrote this usability report in late 2014. It includes the test plan, personas, heuristic evaluations, and results of the usability test I performed for the University of Massachusetts Dartmouth's English department's Job Clearinghouse website prototype, developed from May to September 2014. I included various appendices to the report to show the forms for test I administered, including questionnaires, product reaction words, and agreements to be recorded. I observed how users interact with technology and what their reactions are to a website that's still in a prototype stage. I found their reactions to be invaluable in determining what users expect from a webpage and how they react to a piece of technology that was above their abilities to use it.

This report helped the head of the English department and the university's IT department see the benefits of having a dedicated web portal for English and Professional Writing students, and that it is a feasible project for replacing a more rudimentary and restrictive wiki.

Articulating Technical Communicators’ Value to Employers

This is the academic progression paper I submitted to the Society for Technical Communication as part of their Summit 2014 in Phoenix, Arizona. I focused on four principles both novice and technical communicators can use to prove how valuable they are to their employers. I combined the four principles from Robert Reich’s 1991 book The Work of Nations with aspects of to prove them in action. This paper gave way to a roundtable presentation I gave at the summit on May 20, 2014. This paper gives technical communicators a case study of how iFixit uses the four principles to show how it is an advocate for users and individuals can use the strategies to prove themselves as a valuable asset to their employers.

The Final Road: New Horizons Closes in on Former Planet Pluto

In late 2013, I wrote about the NASA spacecraft New Horizons making its final journey to the dwarf planet Pluto. I focused on how its instruments can be used to prove that Pluto is, in fact, not a planet, despite protestations from the public and the scientific community. Here, I wrote for an interested, but not attentive audience. I wrote this article as if it would appear in Popular Science or some other scientifically-oriented magazine. This gives interested readers a chance to learn about complex system, the spacecraft, and how its instruments can be used to finally prove that Pluto is not a planet.

Theme by Danetsoft and Danang Probo Sayekti inspired by Maksimer